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You will always receive a confirmation email if your purchase has been successful. If you don’t see this email in your inbox, be sure to check your Spam or Promotions folders. If you still cannot find the order confirmation email, please contact us s
You will always receive a confirmation email if your purchase has been successful. If you don’t see this email in your inbox, be sure to check your Spam or Promotions folders. If you still cannot find the order confirmation email, please contact us s
We process and dispatch orders Monday through Friday, aiming to ship them within 3 business days of receiving them. Occasional delays may occur due to factors such as extreme weather conditions or high volumes of orders during holiday and peak period
If you order multiple products, we will ship your in-stock products first, and then send your pre-ordered products when they arrive. We always aim to dispatch it to you on the same day the pre orders arrive. While we put estimated delivery dates for
Absolutely, we will always email you a tracking link once your order is dispatched from our warehouse. If you don’t see this email in your inbox, please check your Spam or Promotions folders. Tracking: Your tracking link will contain an ETA (Estimat
Unfortunately, we cannot make changes to the delivery address after the order is dispatched from our warehouse. What we can do is provide the contact details of your courier so that you can communicate directly with them. Please note that some courie
Typically, once an order has been placed, we're unable to make any changes or amendments to it. Reach out to our team via live chat or here and we'll be able to advise further. Bear mind, if you need additional items, a separate order may need to be
We are unable to amend the email address for the order once it has been placed, please contact us at [email protected] and we can provide your tracking details for you.