Can I track my order?Updated 10 months ago

Absolutely, we will always email you a tracking link once your order is dispatched from our warehouse. 

If you don’t see this email in your inbox, please check your Spam or Promotions folders. 
 
Tracking: Your tracking link will contain an ETA (Estimated Time of Arrival) from the courier. This is only an estimate and is from the time the order is placed. It’s possible that there will be changes within the courier network which may mean your order is delivered before or after the ETA. If your order does not arrive by the ETA that does not necessarily mean there’s an issue. Check your tracking link for an update, as all the information you need will be connected to your tracking. Should you still have further questions please contact the courier for further information. 
 
Partial delivery: We always attempt to deliver cartons as one delivery for you, but it is not always possible with our couriers. Sometimes individual cartons get separated in transit, which could be related to the size and dimensions of your order. Your tracking link will remain active until you receive your complete order. Only once you have everything will it be marked as complete.