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Mocka AU

<div data-block="true" data-editor="35puj" data-offset-key="2l0p3-0-0" id="isPasted"><div data-offset-key="2l0p3-0-0" style="text-align: justify;"><span data-offset-key="2l0p3-0-0"><span data-text="true" style="font-family: Verdana, Geneva, sans-serif; color: rgb(0, 0, 0);">We&apos;ve recently upgraded our website, and this caused an unexpected technical issue with tracking emails.</span></span></div></div><div data-block="true" data-editor="35puj" data-offset-key="dc0sr-0-0"><div data-offset-key="dc0sr-0-0" style="text-align: justify;"><span data-offset-key="dc0sr-0-0" style="font-family: Verdana, Geneva, sans-serif; color: rgb(0, 0, 0);"><br data-text="true"></span></div></div><div data-block="true" data-editor="35puj" data-offset-key="20ul-0-0"><div data-offset-key="20ul-0-0" style="text-align: justify;"><span data-offset-key="20ul-0-0"><span data-text="true" style="font-family: Verdana, Geneva, sans-serif; color: rgb(0, 0, 0);">If you think you have received incorrect tracking reach out to our team via live chat, email or phone and we&apos;d be happy to assist.&#xA0;</span></span></div></div>

We've recently upgraded our website, and this caused an unexpected technical issue with tracking emails.If you think you have received incorrect tracking reach out to our team via live chat, email or phone and we'd be happy to assist.

My tracking link has an error

Shipping & Delivery

I've placed my order - what next?

Where can I receive my order?

Do you ship outside of Australia?

Can I add delivery instructions to my order?

My address is not recognised, how can I place an order?

How much do I pay for delivery?

When will my order be shipped?

How long will my order take to arrive?

Can I schedule a delivery date and time?

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Can I track my order?

I can't find my order confirmation

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The tracking says its delivered but I can't find it!

I've purchased a pre order - what happens now?

Contacting Mocka

How do I enter my discount code?

Help! I can't checkout

I can't enter my delivery address?

What are pre order products?

Can I swap items in a Furniture Set?

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Checkout & Cart

How can I be certain I've made my purchase correctly?

How long until my order is dispatched?

How long will it take for my pre order to arrive?

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Account Information

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Why we collect your personal Information

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Privacy & Security

Order Info

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Returns & Exchanges

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Mocka Warranty

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Warranty

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What payment methods are accepted by Mocka?

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Payment Methods

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How do I redeem a gift voucher?

How can I check my gift voucher balance?

How long is the gift voucher valid for?

How can I report a lost or stolen gift card?

Where can I use my Mocka gift voucher?

When will I receive my gift voucher?

What if I forget to apply my gift voucher?

What are the restrictions on the gift cards?

What is the return policy for the gift cards?

Do I have to use my gift voucher all at once?

Gift Cards

Payments & Gift Cards

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My tracking link has an errorUpdated 3 months ago