Mocka WarrantyUpdated 7 months ago

Mocka offers a 365 day warranty on all of our Products.* This warranty covers all manufacturing faults or defects. It does not cover wear, tear or damage caused by use, accident or failure to follow care instructions. 

The warranty is valid for 365 days from the date of the order and is available to the original purchaser of the Product only. *While lightbulbs supplied with lighting products are guaranteed to work at the time of purchase, we do not warrant the ongoing operation of lightbulbs for any particular period of time beyond the requirements of Australian Consumer Law. 

If you have any issues with any Product that you have received, please email us at [email protected] and provide the order number, the name of the item at fault and full details of the fault (including photos if possible).