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Mocka AU

<span data-contrast="none" id="isPasted" lang="EN-GB" style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; color: rgb(0, 0, 0); font-size: 14px; font-family: Verdana, Geneva, sans-serif; line-height: 17px; font-variant-ligatures: none !important;">Products marked &apos;Clearance&apos; or &apos;Seconds&apos; cannot be returned due to change of mind, as per our Returns policy.<span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-size: 14px; line-height: 17px; font-family: Verdana, Geneva, sans-serif; color: rgb(0, 0, 0);">&#xA0;&#xA0;

Products marked 'Clearance' or 'Seconds' cannot be returned due to change of mind, as per our Returns policy.

Can I return seconds or clearance products?

Returns & Warranty

Returns & Exchanges

Where can I receive my order?

Do you ship outside of Australia?

Can I add delivery instructions to my order?

My address is not recognised, how can I place an order?

How much do I pay for delivery?

When will my order be shipped?

How long will my order take to arrive?

Can I schedule a delivery date and time?

I'm not ready to accept delivery yet, can you hold the order?

Do you have a showroom or store where I can view products?

Can I collect my order from your warehouse?

Ready to make a purchase?

Can I track my order?

I can't find my order confirmation

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I've received part of my delivery?

The tracking says its delivered but I can't find it!

I've purchased a pre order - what happens now?

Contacting Mocka

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Shipping & Delivery

How do I enter my discount code?

Help! I can't checkout

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What are pre order products?

Can I swap items in a package?

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Checkout & Cart

How can I be certain I've made my purchase correctly?

How long until my order is dispatched?

How long will it take for my pre order to arrive?

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Can I cancel my Mock email newsletter subscription?

Privacy & Security

Order Info

Can I exchange or return my product for change of mind?

I purchased a package, can I return part or all of it?

How long do I have to return a product?

How can I return my change of mind product?

My product has arrived faulty / damaged

Help! I've received the wrong product

Mocka Warranty

Your Consumer guarantee rights

Warranty

What payment methods are accepted by Mocka?

How can I use a discount code with my order?

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Can I return seconds or clearance products?Updated 7 months ago